The Amelie service for onological patients and their closest onse is guided by unified metodology that combines all services into a single entity. It allows people to use services or their parts according to their cuurent needs.
Individual activities are provided through consulting for individual meetings or interventions that are aimed at professional psychosocial counseling and crisis intervention. They are consultations from health and social worker, psychologist, psychotherapist and specialists for specific activities such as art therapist, ergo therapist, pharmacist and others. Special counselling, such as counseling for families and partners is provided too.
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They are divided on the nature of the activities and an activation of the patient. Both types, however, operate on the principles of group dynamics and social learning in a group. Activation activities, however, are more professionally oriented and support specific skills, developing them, in fact they are very clearly targeted. Whereas the type of patient activity are focused on sharing and guidance and allow the patient or his close rectify their ideas about the normality of the experienced and learning through concrete experience of others. An activation character group activities are focused to the needs of the target groups to deal with cancer – treatment acceptance, cooperation in the treatment of a disease with a long life – activities aimed at promoting lifestyle changes, activating a physical (exercise under professional supervision with regard to disease) and mental activation (promoting adoption of the changes, coping, stress prevention). Groups are run by Amelie employees and external staff. Group activities of patient character are focused on sharing personal experiences, support group, activating internal and external sources without targeted activities specialist who is present, but does not intervene. This type of activity is an integral part of all activities and naturally they are followed up and allows the audience more easily embrace the entire range of services in their very nature and informality.
These activities are targeted to handle a certain situation or accept the information. These include practicing relaxation techniques, the school module Oncological disease in family, and activities focused on secondary and tertiary prevention of cancer. Preventive activities are regularly monthly changed by activities that should inform both patients and their relatives about current developments in the field of oncology and psycho-oncology, but it should also provide with information regarding various types of cancer diagnoses. They include lectures, workshops and discussions, as well as targeted information on the Web and cooperation with other organizations.
It has a nationwide reach and it is a low threshold. The line has two parts: Telephone Line – It runs every weekday between 9am and 3pm and offers contact with a specialist from Amelie. It offers crisis counseling, information and facilitating contacts, including those connecting to or cooperating organizations. The Internet Line – It provides contact through e-mail and is available at any time, but the client receives an answer within five days latest. This Line offers crisis counselling, regular information services and in particular social and health-social counselling. It is operated by professionals Amelie.
Amelie, in accordance with its mission, wants to develop psychosocial services to oncology patients and their loved ones. An integral part of these services is also a volunteer work in hospitals in adult oncology patients and Amelie Centers. Amelie offers professionally trained volunteers to several departments of Oncology Clinic at the University Hospital in Prague, Olomouc and Central Bohemia region. Volunteers also work in Amelie Centers, where they engage with clients and cooperate on some programme preparations.